Handling of Personal Information Related to Inquiries

Your personal information provided to IMAGICA GEEQ Inc. (the “Company”) in relation to your inquiries sent to the Company through various inquiry forms or by other means will be handled by the Company as follows.

I. Use of Personal Information

The Company will use your personal information for the following purposes:

  1. To answer your inquiries.
  2. To summarize the nature of inquiries and analyze the summary to improve the Company’s services.

II. Provision of Personal Information

The Company will not provide your personal information in its possession to any third parties without your prior consent.

III. Entrustment of Personal Information Received by the Company

While the Company conducts activities for the purposes described above, the Company may entrust your personal information with third parties.  In such case, the Company will select its contractors on the basis of having high level of personal information protection and after giving best consideration.  When appointing a contractor, the Company will enter into a confidentiality agreement with the contractor.

The entrustment described above may include use of cloud services or the like provided by foreign businesses.  In this case, the Company will take security control measures based on an understanding of the relevant systems and other aspects of the foreign country in which the provider of each service used is located.  You can contact the Company’s Contact for Complaints Regarding Personal Information to find out the foreign countries in which those service providers are located or in which servers containing personal data are located.

IV. Correction, Renewal, etc. of Personal Information

The Company respects your personal rights to your personal information in the Company’s possession.  Upon receipt of your request for notification of the purposes for which your registered information is used, or for disclosure or suspension of use of your registered information, or for disclosure of the record of provision of your registered information to third parties, or for discontinuation of provision of your registered information to third parties, or for amendment, addition, or deletion of your registered information, the Company will promptly take action according to your request.  Please contact the Company’s contact below (*1) via e-mail or by phone.  The Company will verify your identity when so contacted.

*1: Contact for Complaints Regarding Personal Information
Tel: 03-5459-6921 / e-mail: privacy@geeq.co.jp

V. Voluntariness

It is up to your own discretion whether or not you provide your personal information to the Company.  Please be advised in advance that choosing not to provide your personal information may prevent the Company from providing adequate services to you.

VI. Cookies

This site uses cookies.  For details, please read the Cookie Policy.

VII. Contact for Inquiries

Please address any inquiries or feedback about further details of the Company’s handling of personal information to the following:

Contact for Complaints Regarding Personal Information

Personal Information Protection Supervisor / Manager, IMAGICA GEEQ Inc.

Tel: 03-6698-6921 / e-mail: privacy@geeq.co.jp

Authorized Personal Information Protection Organization 

The Company is a target entity of JIPDEC, which is an authorized personal information protection organization.  You can also file a request for resolution of your complaint about the Company’s handling of personal information to JIPDEC’s Personal Information Protection Complaint Office.

  • Secretariat of Authorized Personal Information Protection Organizations, JIPDEC
  • Tel: 03-5860-7565
  • Toll free: 0120-700-779